Privacy Policy

1. Information We Collect

We collect information you provide directly, information generated through account and billing activity, and technical data collected automatically when you use our services.

• Account and Profile Data: name, email address, role, organization, and profile settings.
• Authentication and Session Data: login events, session identifiers, device/browser metadata, IP address, and security logs.
• Product and Support Data: project/workspace content you create, feedback messages, and files you choose to upload.
• Payment and Subscription Data: billing plan, subscription status, invoices, and payment events processed via Stripe.
• Telemetry and Analytics Data: page views, product usage, and diagnostics through Google Analytics and Sentry.

2. How We Use Your Information

We process your information to operate and improve our platform, secure accounts, and deliver contracted services.

• To create and manage accounts, memberships, and cross-product access.
• To provide product functionality, customer support, and transactional communications.
• To process subscriptions, billing operations, and payment-related events.
• To detect, prevent, and investigate abuse, fraud, and security incidents.
• To analyze performance and usage trends for reliability and product improvements.
• To comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We do not sell your personal information. We may share your personal information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you. These categories of services include, but are not limited to: cloud infrastructure and hosting, database management, payment processing, email and communications delivery, and system security and performance monitoring. We only share the minimum amount of data necessary for these providers to perform their specific functions. All third-party providers are bound by strict data protection and confidentiality agreements and are prohibited from using your information for any other independent purposes. We may also share information with legal authorities when required by law.

4. Data Security

We use technical and organizational safeguards including access controls, encrypted transport, monitoring, and secure operational workflows. No system is completely secure, but we continuously improve our protections and incident response practices. We retain data for as long as needed for service delivery, legal compliance, and security operations, then delete or anonymize data when no longer required.